Updated December 9, 2019
We take the responsibility of protecting your privacy seriously and are required to comply with various obligations under privacy laws. Any information collected by Write Concepts, LLC from this site may be used in accordance with this policy.
I. Collection and Use of Personal Information
II. What personal information we collect
When you create a user account by signing up for our free content, purchasing a program, joining one of our communities, or contacting us, we collect a variety of Personal Data including but not limited to first and last name, email address, mailing address, gender, age, country, state, Facebook information, postcode, and wellbeing. When payment, or payment information, is required, we will direct you to submit credit card information through a third-party such as Stripe, Braintree or PayPal. (Payment details are held by our third-party processor, not Write Concepts, LLC.)
III. How we use Your personal information
The personal information we collect allows us to keep you updated on Write Concepts, LLC’s latest product announcements and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by navigating to the unsubscribe link in the last email you received from us.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information to verify identity, assist with identification of users, and to determine appropriate services.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Write Concepts, LLC, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Write Concepts, LLC’s products, services, and customer communications.
IV. Collection and Use of Non-Personal Information
We also collect data in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as language, zip code, area code, unique device identifier, referrer URL, and the time zone where a Write Concepts, LLC product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on any of our websites. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is non-personal information.
We may collect and store details of how you use our services. This information may be used to improve the relevancy of results provided by our services.
V. Cookies and Other Technologies
We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Write Concepts, LLC may use this information in our marketing and advertising services.
In some cases we use a “click-through URL” linked to content on the Write Concepts, LLC website (aka Alice Crider website). When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our marketing communications. We also use it to account for Affiliate activity and pay Affiliate commissions and bonuses.
VI. Disclosure to Third Parties
At times Write Concepts, LLC may make certain personal information available to strategic partners that work with Write Concepts, LLC to provide products and services, or that help Write Concepts, LLC market to customers. Personal information will only be shared by Write Concepts, LLC to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Affiliates. Write Concepts, LLC will provide your email address to affiliates or users who refer you to us, or through whom you create a Write Concepts, LLC account.
Service Providers. Write Concepts, LLC shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, and assessing your interest in our products and services. Write Concepts, LLC also shares your information with financial institutions who provide payment (both to and from you) services.
Advertising. Write Concepts, LLC shares personal information with social media advertising platforms for the purpose of custom audience generation and the development of targeting criteria for other audiences.
Legal. It may be necessary − by law, litigation, or requests from government authorities within or outside your country of residence − for Write Concepts, LLC to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Corporate Change. Additionally, in the event of a reorganization, merger, or sale of Write Concepts, LLC we may transfer any and all personal information we collect to the relevant third party.
VII. Protection of Personal Information
Write Concepts, LLC takes the security of your personal information very seriously. When your personal data is stored by Write Concepts, LLC, we have implemented security policies and technical measures to safeguard the Personal Data we collect from accidental loss, destruction or damage and unauthorized access, use and disclosure. When you use some Write Concepts, LLC products and services that by their nature are public facing, such as when you post on a Write Concepts, LLC forum, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if You list your name and email address in a forum posting, that information is public. Please take care when using these features.
VIII. Retention of Personal Information
IX. Access to Personal Information
Write Concepts, LLC will provide you with access to your Personal Data (including a copy) upon your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting firstname.lastname@example.org
X. Children & Education
Write Concepts, LLC is intended for adult use only. We understand the importance of taking extra precautions to protect the privacy and safety of children. Children under the age of 18, are not permitted to create their own Write Concepts, LLC account; instead, a parent must obtain the account and provide the parent’s information to Write Concepts, LLC. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
XI. Third Party Sites and Services
Write Concepts, LLC websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
XII. Your Rights Under the GDPR
If you are a citizen or a resident of a country in the European Union, the GDPR grants you the following rights:
a. Access to Your Personal Data. You have the right to receive a copy of your personal data that is subject to processing by Write Concepts, LLC. Ordinary requests will be granted without charge to you within one calendar month of when you make the request. In cases of excessive, unreasonable, or repeated requests Write Concepts, LLC may charge you a reasonable fee and may require additional time to grant your request. Also, Write Concepts, LLC may use reasonable means to confirm your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of your personal data, please contact us by email at email@example.com.
b. To have Your Data Corrected. If Your personal data is erroneous or outdated, you have the right to have it corrected. To do so, please contact Write Concepts, LLC via email at firstname.lastname@example.org.
c. To be Forgotten. You have the right to be forgotten by Write Concepts, LLC. You may exercise this right by emailing us at email@example.com. We will comply with your request, at no charge to you, within one calendar month by deleting your account, along with all of your personally-identifiable data that is subject to any Write Concepts, LLC processing. Naturally, after we grant your request you will not have access to any Write Concepts, LLC products or services unless and until you open a new Write Concepts, LLC account. Write Concepts, LLC may use reasonable means to confirm your identity before granting any request for data so as to prevent the granting of fraudulent requests.
d. To Restrict Processing of Your Data. You can request that your data not be processed via Write Concepts, LLC partners. You can make that request by emailing us at firstname.lastname@example.org and, if you wish, you can even specify which third parties to restrict from processing your data. We will respond to your request, at no charge to you, within thirty (30) days from when you make your request. Please be advised that some of our partners, e.g., Stripe, Braintree, PayPal, etc., are essential to Write Concepts, LLC services, so that if you block processing by them, Write Concepts, LLC’ services may be unavailable to you.
XII. Our Company-wide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Write Concepts, LLC employees and strictly enforce privacy safeguards within the company.
XIV. Privacy Questions
XV. Updates to the Policy